Help
Use the search facility to help answer any questions.
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I'm having trouble accessing my account, how can I log in?
If you have forgotten your password, from the log in page, click 'I have forgotten my password'. Enter your user ID and email address, and we will send you an email with information you will need to log in. Please note that your password is case sensitive.
If you do not know your user ID, or no longer have access to the email address that is linked to your account, please contact us here so we can verify your details.
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What style of personalised registrations do you offer for sale?
There are 4 different styles:
Current style
These have been issued to new vehicles since September 2001. Consisting of two letters, followed by two numbers that identify the age of the vehicle, and three letters at the end. For example:
DVLA release over seven million new combinations like this every six months. The majority of current style registrations can be purchased at fixed prices through this website, although the more sought after are sold at DVLA Auctions.
Current Style registrations cannot contain an 'I' or a 'Q', and cannot contain a 'Z' in the first two letters.
Prefix
These were issued to new vehicles between August 1983 and August 2001. Consisting of one letter that identified the vehicle's age at the beginning, followed by one, two or three numbers, and three letters at the end. For example:
The majority of prefix style registrations can be purchased at fixed prices through our website, although the more sought after are sold at DVLA Auctions.
Prefix Style registrations cannot contain an 'I','Z' or 'Q', and cannot contain a 'O' or 'U' as the first letter.
Suffix
These were issued to new vehicles between February 1963 and July 1983. Consisting of three letters, followed by one, two or three numbers, and a single letter at the end that identified the vehicle's age. For example:
Suffix style registrations are only sold at DVLA Auctions.
Suffix Style registrations cannot contain an 'I','Z' or 'Q', and cannot contain a 'O' or 'U' as the last letter.
Dateless
In mainland Great Britain, these were issued to new vehicles prior to February 1963.
Dateless registrations do not contain an age identifier. They can consist of up to four numbers followed by up to three letters, or up to three letters followed by up to four numbers. If the letters in the registration do not contain an 'I' or 'Z', the maximum number of characters you can have in the registration is six.
Examples include:
or or or orDateless style registrations are mainly sold at DVLA Auctions.
A small selection of dateless registrations are also available to purchase at fixed prices through this website, these all contain either the letter 'I' or 'Z'. You can view these at https://dvlaregistrations.dvla.gov.uk/nifixed/.
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How do I purchase a personalised registration as a gift for somebody else?
When you purchase a personalised registration, we will send you a V750 Certificate of Entitlement, which you will need to assign the registration to a vehicle. If you are purchasing it as a gift, set the account up in your name and address. When making the purchase, you can add a nominee, this should be the person who is or will be the registered keeper of the vehicle it's going to be assigned to.
Once the registration is assigned to a vehicle, the entitlement is transferred to the registered keeper of that vehicle as shown on the V5C Registration Certificate.
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Will I receive the actual number plates when I buy a registration?
DVLA does not provide the actual number plates when you make a purchase. We will send you a certificate of entitlement (V750) which you will then need to use to get number plates made with a number plate supplier. You can find your nearest supplier using https://www.gov.uk/number-plate-supplier
The registered number plate supplier will ensure the plates are made to the correct legal standard. More information about number plates can be found at http://www.gov.uk/displaying-number-plates
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I've bought a personalised registration, what do I do next?
All information relating to the displaying, assigning and retaining a personalised registration can be found at https://www.gov.uk/personalised-vehicle-registration-numbers
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I haven't received my Certificate of Entitlement (V750) or I have lost/destroyed it. Can I get a replacement?
Purchases made for a fixed price on dvlaregistrations.dvla.gov.ukPlease allow 14 days to receive your V750. If after 14 days it has not arrived, you can request a duplicate via your account. There is no fee for this.
Purchases made at auctionYou should expect to receive your V750 within 3 weeks of payment being received. If after 3 weeks the V750 has not arrived or it has been lost/destroyed, please contact us here.
If you have already applied to put the registration onto a vehicle, the certificate is no longer valid and a replacement cannot be issued.
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I have a Certificate of Entitlement (V750), how can I check that it is the latest valid certificate?
You can check this using the below link. You will need the registration number and the certificate number to hand.
https://secure.dvlaregistrations.dvla.gov.uk/check-certificate-validity -
Can I cancel my purchase?
The following information only applies to consumer purchases of fixed price registrations sold through this website. We reserve the right to refuse cancellation requests from businesses and in cases where any purchases have been bought with the intent to re-sell.
If you have not already applied to put the registration number onto a vehicle and wish to cancel your purchase, you must apply within 14 days after the date of purchase. To apply to cancel your purchase, visit the personalised registrations enquiry page, and choose the option "Cancelling the purchase of a registration number".
Applications to cancel made after 14 days will not be accepted, but you can still apply for a refund of the £80.00 assignment fee.
We aim to reply to you within 14 days of your request, and if approved, a refund will be made to the payment card used at the time of purchase. We reserve the right to charge a cancellation administration fee in the event of excessive or irregular cancellation requests.
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Do you consider lower priced offers for registrations advertised on this website?
No, we don't accept offers under any circumstance. All fixed priced registrations on this website are inclusive of VAT, and the £80 assignment fee
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Can I pay in instalments?
No, DVLA do not offer any finance or payment instalments, all payments must be made in full at the time of purchase.
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Can I buy a registration that has been on a vehicle in the past?
No, DVLA only sells registrations that have never been issued or sold before. If a registration has been on a vehicle in the past, and even if that vehicle has been scrapped, that registration will not be available to purchase from DVLA.
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Can DVLA help me to contact the owner of a registration that I want to buy?
We cannot provide any information about the owner or whereabouts of a vehicle or registration due to Data Protection laws. It is also not possible to forward any correspondence to them, as this would be breaking Invasion of Privacy laws.
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I can't find a registration, are there others available?
Although there are millions of registrations available to buy direct today, you might want a registration that does not appear in your search results. If this is the case, we might be able to make that registration available. To do this, the registration
- must be a valid format, see the 'What style of personalised registrations do you offer for sale?'
- must never have sold previously. You can make use of our auction sold search, where you can search every single registration we've already sold through our auctions, with dates and hammer prices for each registration.
- must never have been issued to a vehicle previously. If a registration has been on a vehicle in the past, it cannot be made available for sale. You can use our Vehicle enquiry service to see if a registration is currently assigned to a vehicle.
If you have a specific registration in mind, or a preferred combination of letters and numbers, please use our online email service to contact us.
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Do I need to assign a registration to a vehicle straight away?
No. When you purchase from DVLA, you'll receive a V750 certificate of entitlement. This will be valid for 10 years, and if you don't assign the registration within that time, you can renew it for a further 10 years with no additional fee.
There is no fee to hold a registration on a valid certificate.
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Does DVLA buy registrations, or can DVLA help me sell my registration?
No, DVLA does not purchase registrations, or exchange them, under any circumstance. When selling a registration, you may wish to use one of the Personalised Registration Dealers listed at dvlaregistrations.dvla.gov.uk/dealers, who have agreed to comply with DVLA's terms and conditions of trading practices.
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I can't find my registration in my account?
Only registrations that are purchased direct from DVLA can appear in your online account. Once you have assigned the registration to a vehicle, the registration is no longer held in your purchase account.
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How do I complain if I'm unhappy with the service received from DVLA?
You can find information on our complaints procedure, and how to contact our complaints team at https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency/about/complaints-procedure.
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What can I do in my online account?
Add a registration numberRegistration numbers purchased from our website will automatically appear in your online account. You can also add registrations purchased from a DVLA auction into your account. You cannot add registration numbers that you have not purchased direct from DVLA. You cannot add registration numbers that are, or have ever been, assigned to a vehicle.
Add a named person (nominee) to the registration number
You can add a nominee to the registration number to allow it to be registered to vehicle in someone else's name.
Renew the rights to a registration numberThe rights to the registration number are valid for 10 years from the purchase date. You can renew this period, free of charge, if you still haven't assigned the registration number within this time.
Change account addressYou can change your postal address for future purchases.
Change certificate addressYou can change the address of registration numbers already held in your account.
Request a Duplicate CertificateYou can request a duplicate certificate of entitlement (v750) if yours is lost or destroyed. If you have not received your original certificate a duplicate can be requested after 10 days from the date of purchase.
View all purchased registrationsYou can view all registration numbers in your account, and see which are unassigned, assigned, expired and due for renewal. You can also export all registration numbers to a .csv file.
More help?
If you need more help finding your perfect registration, or have another question about personalised registrations, you can contact us here.
If you have any other DVLA related query, please visit www.gov.uk/contact-the-dvla