Terms And Conditions

These Terms and Conditions govern ours and your use of the DVLA’s Personalised Registrations Sales website and your relationship with this website. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use this website.

Your Access to the service

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Your use of this Site entitles your browser to make one copy of the materials displayed for caching purposes only. The viewing, printing, or downloading of any content, graphic, form, or document from the Site grants you only a limited, nonexclusive licence for use solely by you for your own personal use and not for republication, distribution, assignment, sublicence, sale, preparation of derivative works, or any other use. No part of any content, form, or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use, and may not be used for resale or redistribution.

Use of data mining, robots, or similar data gathering and extraction tools are strictly forbidden.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Copyright and reproduction

The material featured on this website is subject to Crown copyright protection unless otherwise indicated. Please read the Crown copyright page for more information.

You are not permitted to adapt or modify the Information or any part of it, except where it is expressly stated.

The names, images and logos identifying DVLA are proprietary marks of DVLA. Copying our logos and/or any other third party logos accessed through this site is not permitted without prior approval from the relevant copyright owner.

Our Use of this Website

Authorised DVLA staff will also have access to this information in order to deal with customer queries and provide technical support

DVLA takes every effort to ensure that the information published on this website is accurate. However, the DVLA cannot accept any liability for the accuracy or content. Visitors who rely on this information do so at their own risk.

This service should be available daily 24 hours a day 7 days a week except for planned maintenance periods. We cannot guarantee that the service will be fault free. If a fault occurs we will attempt to correct the fault as soon as we reasonably can.

How we use your information?

We collect relevant information from visitors to this website: feedback (through visitors completing feedback questionnaires or emailing us) and site usage information, from a cookie and page tagging. We also store e-mail addresses provided as part of this service for the confirmation of the transaction and or notification of when a registration number is to be sold in the future.

We will use the information you supply us with to progress any driver and vehicle licensing business. We may check the information you provide us with to see how it compares with information already held by us (for example, we may ask you for your name, and address so that we can locate and verify our record).

Security

The DVLA takes security very seriously. The DVLA takes all reasonable steps to protect the personal data available via these services in accordance with Data protection legislation

Data is held in a secure environment that meets industry and Government security standards.

A number of security features are in place to protect your personal information during transit from your computer to the service. However, transmitting data over the internet is generally not completely secure, and we can’t guarantee the security of your data.

Monitoring use of the service

DVLA will keep an audit trail of successful and unsuccessful attempts to access your vehicle record information and will monitor use of the service. This is to help prevent and detect unauthorised access.

Hyperlinking

The DVLA is not responsible for the content or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listings should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

Payment Cards

Debit and credit cards are accepted for payment on this website. Card information is transferred in accordance with our security statement.

Site Usage Information

Log files allow us to record visitors’ use of this website, which we use to make improvements to the layout of the website and to the information on it, based on the way that visitors navigate around it. Log files do not contain any personal information about you.

Cookies

Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookies directory of your computer. Cookies are created when you visit dvlaregistrations.dvla.gov.uk.

Our cookies store a random number and other information such as a date on your computer to help us count the number of times users return to our site.

The cookies do not contain any personal information about you, and they cannot be used to identify an individual user.

You can configure your browser to reject cookies. Note that you may not be able to access or use certain features of this website if you do this.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

enabling a service to recognise your device so you don't have to give the same information several times during one task
recognising that you may already have given a username and password so you don't need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

Our use of cookies

The cookies used on our Personalised Registrations website:

Cookies stored by Google analytics used to provide DVLA with website analysis.
Current session ID used to link the current user session to actions performed on the website for functionality and statistics (including the return from the purchasing process to confirm a sale).
Last session ID used to determine when a visitor last visited (if present) for statistics.
Last visit date/time used to record the date and time the user last visited for statistical purposes.
Wishlist ID used to store a link to databases of wishlist registrations for keeping the user's saved registrations or when a user is taking advantage of our wish list facility that keeps a memory of certain registrations identified by the user.

Page tagging

We use JavaScript to aggregate and analyse customer usage patterns on the dvlaregistrations.dvla.gov.uk domain. This provides us with data on your usability and behaviour. We use this information to make changes to the layout of the website and to the information in it. This does not collect any personal or identifiable information about users.

We sometimes tag pages on this website during promotion campaigns. These tags enable us to find out which advertisements are successful in bringing users to our internet site(s). With this technology, the information that we collect and share is anonymous and not personally identifiable.

What happens when You link to another site?

dvlaregistrations.dvla.gov.uk contains links to other websites, both of government departments and of other organisations. You should always be aware when you are moving to another site and read the terms and conditions of any other site(s) which collect personal information about you.

We do not pass on any personal information you have given us to any other site.

What happens when I access the dvlaregistrations.dvla.gov.uk site through another site?

Where you are directed to the dvlaregistrations.dvla.gov.uk site from another site (whether a third party site or a government site) we may receive personal information relating to you from the other site(s). You should read the privacy policies applicable to such sites as these will govern the use of any personal information that you provide when accessing such sites and which is provided to dvlaregistrations.dvla.gov.uk.

Security

When accessing the 'my account' and purchasing sections of the website all information you send and receive is transferred thought a Secure Socker Layer connection (SSL). SSL creates a secure link between your browser and our server. We use SSL with 128-bit encryption which is widely accepted as the industry standard.

SSL encrypts your personal information before it leaves your computer and guarantees that it is not altered between your computer and our server and unauthorised users cannot read it.

Disclaimer

We don’t accept liability for loss or damage incurred by users of this service, whether direct, indirect or consequential, whether caused by tort, breach of contract or otherwise, in connection with our site, its use, the inability to use, or results of the use of our site, any websites linked to it and any materials posted on it.

This includes loss of:

income or revenue
business
profits or contracts
anticipated savings
data
goodwill
tangible property
wasted management or office time

Websites or web pages to which this website is linked are for information purposes only. DVLA does not control, endorse, sponsor or approve of content on such websites or pages, except where it is otherwise expressly stated. DVLA does not accept responsibility or liability for any losses or penalties incurred as a result of your use of any links or reliance on the content of any website or web pages to which this website is linked.

You may not frame or link this website to any other website without the prior written consent of DVLA.

Virus protection

The DVLA makes every effort to check and test material at all stages of production. However, you must take your own precautions to ensure that the process you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

The DVLA can’t accept responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Changes

DVLA reserves the right, at its discretion, to make changes to any part of this website, the information or these terms. Should DVLA change these terms, DVLA will publish details of the changes on the website. Any changes shall take effect on posting to this website.

We reserve the right to amend the price of registrations or to withdraw them from sale without prior notice.

Amendments to Terms and Conditions

We may update these Terms and Conditions from time to time. If you continue to use this website after the date on which changes come into effect, your use of the website indicates your agreement to be bound by the new Terms and Conditions.

Severability

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.

Events beyond DVLA control

DVLA accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

If DVLA waives any rights available to it under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Feedback

We welcome your feedback.

Should you send an email to us seeking advice or information that we are not in a position to give, we may forward your email on to a more appropriate department within the government for a response. If we do this we will send you an email informing you of our actions.