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Can I cancel my purchase?
The following information only applies to consumer purchases of fixed price registrations sold through this website. We reserve the right to refuse cancellation requests from businesses and in cases where any purchases have been bought with the intent to re-sell.
If you have not already applied to put the registration number onto a vehicle and wish to cancel your purchase, you must apply within 14 days after the date of purchase. To apply to cancel your purchase, visit the personalised registrations enquiry page, and choose the option "Cancelling the purchase of a registration number".
Applications to cancel made after 14 days will not be accepted, but you can still apply for a refund of the £80.00 assignment fee.
We aim to reply to you within 14 days of your request, and if approved, a refund will be made to the payment card used at the time of purchase. We reserve the right to charge a cancellation administration fee in the event of excessive or irregular cancellation requests.